Contact Details
All American Generator Services
Phone: (818) 293-7982
Email: customerservice@allamericangenerator.com
Data Protection
All American Generator Services prioritizes the protection of your personal information. We want to be explicit about how we handle data, especially mobile and messaging opt-in data. We will not share, sell, or rent your mobile or messaging opt-in data with any third parties for their marketing or promotional purposes. This data will be used solely for the purpose for which it was collected: to communicate with you about your service requests, appointments, and account notifications. We maintain appropriate administrative, technical, and physical safeguards to protect the data we collect.
Who We Are
Our website address is: https://allamericangenerator.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
SMS
By submitting, you authorize All American Generator Services to reach out via phone, email, or text for explicit information about project needs. You can opt out of messaging at any time by replying STOP to any of our text messages or by contacting us at the number or email address listed in our Contact Details section. We will never share your personal information with 3rd parties for marketing purposes or spam you. You can opt out at any time. Message/data rates apply. Consent is not a condition of purchase.
Analytics
Who We Share Your Data With
We share your data with third-party service providers to help us operate our business and improve our services. These providers include:
- ServiceTitan: We use ServiceTitan’s platform to manage our customer relationships, scheduling, and marketing campaigns.
- Hatch: We use Hatch to power our website’s chat functionality, allowing us to communicate with you in real-time.
- Google Analytics: We use Google Analytics to understand how visitors interact with our website. This service provides us with anonymous data about website traffic and user behavior.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Contact information
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
- Email: customerservice@allamericangenerator.com
- Phone: 818-293-7982
- Address: 9142 Jordan Ave, Chatsworth, CA 91311
Additional Information
We are committed to the security of the data we collect and will keep this policy updated as our practices evolve. We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
How We Protect Your Data
We take the security of your personal data seriously and implement a range of technical and organizational measures to protect it. This includes using secure servers, firewalls, and encryption where appropriate. We also restrict access to your personal information to employees who need it to perform their job functions. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
What Data Breach Procedures We Have In Place
In the event of a data breach, we have established procedures to respond promptly. This includes taking immediate steps to contain the breach, assessing its scope and impact, and notifying affected individuals and relevant authorities as required by law. We will work to identify the cause of the breach and implement reasonable measures to prevent future incidents.
What Third Parties We Receive Data From
We do not receive user data from third parties. Our data collection is limited to information you provide to us directly through our website forms, and data automatically collected through website usage as described in this policy.
What Automated Decision Making and/or Profiling We Do With User Data
We do not use your personal data for automated decision-making or profiling that would have a legal or similarly significant effect on you. We may use your information to analyze website traffic and user behavior to improve our services, but these actions do not result in individual decisions being made about you without human intervention.
Industry Regulatory Disclosure Requirements
All American Generator Services complies with applicable federal, state, and local laws and regulations governing the collection, use, and disclosure of personal information. This includes, but is not limited to, the Telephone Consumer Protection Act (TCPA) and the standards required for A2P 10DLC messaging compliance.