Jim P

I want to start of by saying that I contacted Generac for the names of dealers.  I was given 3 names.  The first one I contacted wanted to know about my square footage and gave me a phone estimate maybe because they were too lazy to come to my house.  The second company I contacted did send someone over.  He took about 5 minutes, looked at my property didn’t offer any conversation except to say he would send a proposal.  Third company I contacted was All American Generator Services.  They had a tech in the area that came the same day!!  His name was Devon.  Now I showed Devon where I wanted the unit and he took the time to explain to me why I couldn’t but it where I wanted.  He took the time to show me all my choices and did an outstanding job of answering any questions that I had.  I decided this was the company I wanted to do business with. My house is 3400 sq/ft.  I ordered the 20kw system.  I worked with Stephanie at their office, setting up an appointment which was a snap.  Stephanie advised me that the installers would arrive between 6 and 7 am.  At precisely 6 am they were at the front door.  My two installers were Tanner and Oliver.  I can’t say enough about how professional they were and what an outstanding installation they did.  They were done my 1pm.  I have read the 2 bad reviews about this company.  Must have been a fluke.  Highly recommend them.